topic Re: No Inbound call in Get Support

No Inbound call

Antenane — Thu, 21 Jul 2022 18:59:52 GMT

No Inbound call for a week. All call goes to voicemail

hTideGnow — Thu, 21 Jul 2022 19:02:12 GMT

HI @Antenane It might be your phone or might be the network

Did you try to reboot your phone?

You tried to reseat your SIM?

if you have another phone , test the PM Sim there as well

And try to change your network to 3G Only and see if the phone connects. If it does, try outgoing calls and try to call yourself

RossN — Thu, 21 Jul 2022 19:02:44 GMT

@Antenane hi try manually changing your network settings to 3g also you should

contact a cs agent so they can check out the problem

1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.

2. alternatively you can private message them here

check your community envelope for a reply

Timer — Thu, 21 Jul 2022 23:04:56 GMT

do you getting new number or port your old number in,