topic Re: 4g plan in Get Support

4g plan

pinguinz — Thu, 21 Jul 2022 18:05:07 GMT

I've change my plan to a 4g plan but I've got the same speed internet anywhere I can verify the speed of my connection. So (LTE/4G) trotled to 3 mbps same as the 3G that I got for years. The plan is change and is paid I don't need to wait to renewal date. Already try rebooting my phone verify the APN is good and what not. So anything else I'm not aware?

Re: 4g plan

RossN — Thu, 21 Jul 2022 18:08:46 GMT

@pinguinz hi apparently it takes 48 hours to switch to 4g hang in there 😀

Re: 4g plan

softech — Thu, 21 Jul 2022 18:09:02 GMT

@pinguinz

How long you made the change? It can take as many as 48 hours for the new speed to come.

You can try to reboot your phone ever couple hours for an update and test again

But remember, a speed test could be couple hundred Mb and can easily drain your data

Re: 4g plan

pinguinz — Thu, 21 Jul 2022 18:09:17 GMT

Ok thank you

Re: 4g plan

pinguinz — Thu, 21 Jul 2022 18:11:20 GMT

Yes I know I'm easy on it but for good measure I need to see what I paid for