topic Re: 4G plan upgrade in Get Support

4G plan upgrade

gstone99 — Thu, 21 Jul 2022 15:48:28 GMT

Is there a way to upgrade my current plan to 4G without losing my existing plan features?

RossN — Thu, 21 Jul 2022 15:50:14 GMT

@gstone99 hi you will receive the features of your new plan,what features where you concerned about?

dust2dust — Thu, 21 Jul 2022 15:52:05 GMT

Other than activation bonus promo data (bottom of your add-ons list in it's own box), everything will carry over.

hTideGnow — Thu, 21 Jul 2022 15:52:48 GMT

HI @gstone99 If you meant the rewards, loyal, friends referral, autopay, then they will be there

But if you meant the data bonus like 2GBBonus you got when you activated, then that 2GB will be gone

gstone99 — Thu, 21 Jul 2022 15:55:04 GMT

I currently have 8.5 Gb + 2Gb Roaming data. I don't want to lose the 2Gb roaming.

dust2dust — Thu, 21 Jul 2022 15:57:50 GMT

Oh that's an old very coveted plan. It's no longer offered. You would of course lose that roaming feature as that was part of the plan.

Yummy — Thu, 21 Jul 2022 16:10:02 GMT

What features you are talking about?

When you change Plan, features of THAT Plan come into effect.

But if you are thinking of rewards, you will not lose them; bonuses, add-ons, loyalty rewards, etc.

computergeek541 — Fri, 22 Jul 2022 05:02:44 GMT