topic Re: Phone Service in Get Support

Phone Service

Macherie — Wed, 20 Jul 2022 17:07:15 GMT

Hi, I changed my plan, made payments and it should be effective July18-August 17 but I still have no service.

Meow — Wed, 20 Jul 2022 17:09:20 GMT

Do you see change on your account?

How did you changed your Plan? Changed it Now or scheduled change on next renewal?

Do you pay manually or you are on autopay?

hTideGnow — Wed, 20 Jul 2022 17:11:49 GMT

What is showing on your My Account, is the Account status showing Active? Does it show your new plan?

Maybe provide us a screenshot

And did you try to reboot your phone? Try it once more

if not works , try to reseat the sim

or if you have another phone, try to put your sim card into the second phone

BKNS27 — Wed, 20 Jul 2022 17:32:11 GMT

Try rebooting your phone by powering it off and back on again.