topic Re: New Rewards System in Get Support

New Rewards System

MrSpock — Wed, 20 Jul 2022 12:52:06 GMT

hi I am on the new rewards system I was wondering where a list for community rewards winners for june is I didn't receive any points ,I know I was in the top 6 or 7 which should have been good for 10 bucks/points

Re: New Rewards System

softech — Wed, 20 Jul 2022 13:01:21 GMT

@MrSpock

@JL9 is on the new rewards system too. He had a similar post back in May:

https://productioncommunity.publicmobile.ca/t5/Get-Support/Have-your-community-rewards-hit-yet-this-month/td-p/822785

For April reward, he got his April reward on the rewards portal on May 14 and March reward on April 12th

Yes, today is July 20, maybe @JL9 can share if he received his for Jun yet

Re: New Rewards System

MrSpock — Wed, 20 Jul 2022 13:05:01 GMT

@softech interesting , I know four different folks on the old rewards system that received thier june community rewards in thier account 7 or 8 days ago

Re: New Rewards System

softech — Wed, 20 Jul 2022 13:09:17 GMT

@MrSpock Yes, for old reward, reward always in on 6th, 7th or 8th. And yes, Jun reward on mine already, I am on the old system

Re: New Rewards System

MrSpock — Wed, 20 Jul 2022 13:15:11 GMT

@softech oh well just have to wait for something official,I didn't even receive my 5 welcome points until I complained to customer service

Re: New Rewards System

JL9 — Wed, 20 Jul 2022 14:28:57 GMT

I received mine on July 5th this month

Re: New Rewards System

JL9 — Wed, 20 Jul 2022 14:31:05 GMT

Are you basing the top 6 or 7 on bravos? That is one of many different factors of their secret criteria that they won't divulge, so it may not be indicative of your final rank, with that said it is safe to say you would definitely be getting a reward whether it is 5, 10 or even 15. So if you haven't received your "give back" points, I would connect with a CSA to investigate that.I did the first couple months back bc it seemed to be delayed as well.

Re: New Rewards System

hTideGnow — Wed, 20 Jul 2022 22:49:05 GMT

HI @MrSpock you opened ticket with CS agent yet?

your missing points reminded me another top contributor last year. He was for sure in the $10 range if not $15 He made a post and told us he didn't get the reward. We never know how that turned out as he disappear since

Open ticket and hope you have better luck

Re: New Rewards System

MrSpock — Wed, 20 Jul 2022 22:54:40 GMT

@hTideGnow yes I just did,it will probably take days before I get a reply, I have the feeling they might be busy ha ha , will let you know before I disappear too 🙄

Re: New Rewards System

MrSpock — Wed, 27 Jul 2022 22:06:05 GMT

@softech @JL9 @hTideGnow @@@All is good cs agents responded they were very accommodating points were added thanks for your help!

Re: New Rewards System

softech — Wed, 27 Jul 2022 22:06:57 GMT

@MrSpock happy to know. Better late than never 🤣

Re: New Rewards System

hTideGnow — Thu, 28 Jul 2022 01:02:56 GMT

HI @MrSpock finally!! I hope they fix it and there is no need to bug them again next month 🙂

Re: New Rewards System

MrSpock — Thu, 28 Jul 2022 01:18:03 GMT

@hTideGnow yea I hope not, things don't seem to be finding there way to my rewards account ,oh well give me practice speaking to the agents 😕

Re: New Rewards System

JL9 — Thu, 28 Jul 2022 15:01:29 GMT

Glad to hear! Same thing happened to me the first month back but seemed to be fine after that.