topic Re: Text messages history in Get Support

Text messages history

Syed7283 — Wed, 20 Jul 2022 11:59:31 GMT

I'm a former Public Mobile customer. I want to retrieve my past 4months text messages history. How can I do it. Please advise. Thanks.

Re: Text messages history

softech — Wed, 20 Jul 2022 12:02:11 GMT

@Syed7283 Sorry, PM does not keep client's text history, once it is sent to your phone, it is gone from PM's server

The only hope you have is to check if you have any cloud backup for your text message with your phone (Apple/Samsung/Google)

Re: Text messages history

computergeek541 — Wed, 20 Jul 2022 12:05:05 GMT

Sorry, short of a court order, there is no option to retrieve this informartion or the contents of the messages.

Re: Text messages history

darlicious — Wed, 20 Jul 2022 12:08:29 GMT

@Syed7283

The content or your usage? The usage can be accessed for the past 90 days. If you did not port out and can still log into your self serve account you can download the usage history.