topic Re: Need help setting up account in Get Support

Need help setting up account

Nyakendall — Wed, 20 Jul 2022 01:30:18 GMT

softech — Wed, 20 Jul 2022 01:33:08 GMT

@Nyakendall what was the exact problem? Can you provide us more details?

Are you existing user, activated in store and now trying to setup My Account access?

Or you try to activate a SIM card and create a new Self Serve account but run into troubles?

Give us more information

Timer — Wed, 20 Jul 2022 01:36:06 GMT

use browser from computer, clear cache and cookies and use one page inPrivate mode,

BKNS27 — Wed, 20 Jul 2022 02:41:42 GMT

You need to purchase a PM SIM then activate the SIM online to create an account.

Did you have a salesman activate the SIM for you?

Are you porting you old number over to PM?

So where are you in the process?

Here is more information: