Self service account not logging in

Tauseef2129 — Wed, 20 Jul 2022 00:34:33 GMT

I tried changing the password and it still wouldn’t let me in.

Re: Self service account not logging in

softech — Wed, 20 Jul 2022 00:36:02 GMT

@Tauseef2129 you got the security code when you request changing password?

try to use desktop or laptop and Incognito mode to try it again.

If still fails, open ticket with PM Support and have them to sort it out for ou:

1. For faster response (2-48 hours), use this direct link: https://publicmobile.ca/chatbot.

**Start with typing "Forgot Login Information", click "Contact Us", click "Click here to submit a ticket".

2. Or Private message to the CS Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there

computergeek541 — Wed, 20 Jul 2022 01:06:55 GMT