topic Re: bonus data? in Get Support

bonus data?

Aziza27313 — Mon, 18 Jul 2022 18:52:54 GMT

when I registered for public at the end of May there was promotion that if you sign up for auto pay you get bonus data so I signed up for autopay. However now when I check my account since the new UI update I don't see any mention of bonus data anywhere. has this promotion been removed?

Re: bonus data?

dabr — Mon, 18 Jul 2022 19:01:13 GMT

@Aziza27313 Autopay (now called pre-authorized payments) no longer give bonus data but allow you to set up the payment card and, hopefully, never have to worry about missed payments. All eligible plans automatically get 500MB data included now.

Unless you mean you signed up with a 2GB bonus data either for a limited number of months (6 or 12) or forever depending upon the activation promo and your plan.

Re: bonus data?

Timer — Mon, 18 Jul 2022 19:11:28 GMT

@Aziza27313

you signed up with a 2GB data bonus for ( 6 or 12 ) months, you don't showing in your account.

Re: bonus data?

hTideGnow — Mon, 18 Jul 2022 19:14:42 GMT

Hi @Aziza27313 which plan do you have? $15 ? or other plans?

can you provide us a screenshot of how much data you see and let us know what plan you have

Re: bonus data?

BKNS27 — Tue, 19 Jul 2022 01:04:23 GMT

@Aziza27313

$25 plan = 1024mb (512mb + 512mb)

$35 plan = 3072mb (2560mb + 512mb)