topic Connection problems in Get Support

Connection problems

Momgimontgomery — Mon, 18 Jul 2022 18:56:12 GMT

My phone calls and messaging connections have been sporatic of late. I have internet with Shaw and they see no problems on their side; though on my side I seem to lose internet connection; also sporatic.

Re: Connection problems

Timer — Mon, 18 Jul 2022 18:59:39 GMT

@Momgimontgomery

what brand your device,

Re: Connection problems

MrSpock — Mon, 18 Jul 2022 19:00:52 GMT

@Momgimontgomery hi try your phone maually go to network settings in 3g mode , you can also reseat your sim if that doesn't work

contact a cs agent to help reset

you can open a ticket, to speak to a customer service agent Click here or if you are having issues with Simon you can send private message to a CS Agent here: https://bit.ly/2GGCJzH