topic Re: Outgoing call not working in Get Support

Outgoing call not working

AshBrar — Mon, 18 Jul 2022 00:58:48 GMT

My outgoing call is not working, any suggestion?

Re: Outgoing call not working

will13am — Mon, 18 Jul 2022 01:02:08 GMT

@AshBrar , by chance are you on the $15 plan with limited minutes and have run out of usage during the current plan cycle?

Re: Outgoing call not working

esjliv — Mon, 18 Jul 2022 01:05:35 GMT

@AshBrar - If you are not on an unlimited calling plan, are you a new customer or have you had working services before this?

Try restarting your phone or perform a reset of the device' network settings.

Also, can you try your sim card into another phone to see if outgoing works?

Perform a Reset of your device's Network Settings.

This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.

Iphone:

To Reset Network Settings, begin by opening the Settings app. Next, tap General -> Transfer or Reset iPhone -> Reset -> Reset Network Settings. and enter your passcode.

Your iPhone will reset network settings and restart itself.

android:

Find and tap Settings > System > Advanced > Reset options > Reset network settings.

Re: Outgoing call not working

Timer — Mon, 18 Jul 2022 01:38:03 GMT

@AshBrar

rebooting your phone

Re: Outgoing call not working

BKNS27 — Mon, 18 Jul 2022 03:02:03 GMT

@AshBrar

Can you give us more information so we can help further?

Did you just ported your old number over to PM?

What plan are you currently on?