topic Account sign in error in Get Support

Account sign in error

fsk — Sun, 17 Jul 2022 22:37:44 GMT

Cannot sign into "My Account" anymore. Getting this error "message":"Request header or cookie too large

Re: Account sign in error

Dunkman — Sun, 17 Jul 2022 22:39:24 GMT

@fsk

With all the recent changes, the website is finicky.

Try a different web browser, clear cache or incognito mode.

A different device is another option.

With my MacBook, I need to use Safari in private mode to access my account.

Re: Account sign in error

computergeek541 — Sun, 17 Jul 2022 22:40:23 GMT

@fsk wrote:
Cannot sign into "My Account" anymore. Getting this error "message":"Request header or cookie too large

Site issues are usually resolved by clearing the cache and restarting your web browser. You may have to wait until late in the day before the website starts working again for you.