topic Re: Cannot receive calls in Get Support

Cannot receive calls

Geethike — Sun, 17 Jul 2022 20:54:00 GMT

Came from rogers network cannot receive calls

Re: Cannot receive calls

RossN — Sun, 17 Jul 2022 20:58:44 GMT

@Geethikehi if you ported your number did you leave rogers sim in to receive transfer request? you have 90 minutes to reply yes or your port will get stuck i will send you number for telus porting dept., check your envelope for my message

Re: Cannot receive calls

Timer — Sun, 17 Jul 2022 21:51:13 GMT

@Geethike

maybe your port not complete, contact to support team by CS_Agent

Re: Cannot receive calls

hTideGnow — Sun, 17 Jul 2022 22:05:18 GMT

Hi @Geethike did you reply YES to a text from rogers to approve the porting.

No need to open ticket wirh CS Agent, just call the porting support group , I think @RossN already sent you the number. Call and ask them to retrigger the text

Re: Cannot receive calls

Geethike — Mon, 18 Jul 2022 02:06:02 GMT

Thank you so much rogers released the number after 4 days

Re: Cannot receive calls

hTideGnow — Mon, 18 Jul 2022 02:12:34 GMT

@Geethike wrote:
Thank you so much rogers released the number after 4 days

HI @Geethike All good now? So, Rogers sent you another text tonight and you replied YES?

or was it a Rogers Home phone ?

Re: Cannot receive calls

Geethike — Wed, 27 Jul 2022 16:39:25 GMT

It’s working fine now rogers side issue was corrected