topic Re: What happen to my Data, in Get Support

What happen to my Data,

glndl14 — Sun, 17 Jul 2022 21:21:50 GMT

I lost over 5GB of add-on data during the PM upgrade

Re: What happen to my Data,

hairbag1 — Sun, 17 Jul 2022 21:28:26 GMT

Did you per chance, have a saved screenshot of the data that's missing ? Otherwise..I'm certain the CSA can make things right for you once these update issue settle out.

edit'd...added link,

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: What happen to my Data,

dust2dust — Sun, 17 Jul 2022 21:29:42 GMT

I appeared to have lost all add-ons on an account too. I looked at that and thought sarcastically...fantastic...now a battle to get things back. Then they re-appeared. The site is still in flux. Maybe try a different browser or device or use incognito mode.

Re: What happen to my Data,

hTideGnow — Sun, 17 Jul 2022 21:29:59 GMT

Hi @glndl14 would be nice if there is scrrenshot.

The new My Account will also show those you used up , so, it should not just disappear.