topic Re: Data Usage Riddle in Get Support

Data Usage Riddle

x409 — Sun, 17 Jul 2022 15:09:18 GMT

Hello, riddle me ree: how much data have I used in my current billing cycle? I have attached 2 different conflicting images showing plan usage from what I think is the same billing period. (Does add-on data get used before regular data?) Thanks!

Re: Data Usage Riddle

hTideGnow — Sun, 17 Jul 2022 15:11:41 GMT

@x409 wrote:

HI @x409 the above is for your current cycle , used up 211.30 out of 1GB

@x409 wrote:

the other screenshot is for your extra , non expiring add-on. you used up 2GB holiday bonus already .. then another 1GB bonus, you used up 81% of that

(modified post to add OP's original images back)

Re: Data Usage Riddle

hairbag1 — Sun, 17 Jul 2022 15:10:46 GMT

You've used up 211.3 MB's of regular plan data.

Sometime in the past you bought a couple of data add-ons. One is fully consumed and the second has 198.8MBs remaining for use if you run outta regular plan data.

Re: Data Usage Riddle

MrSpock — Sun, 17 Jul 2022 15:13:58 GMT

@x409hi it's no riddle, you used all your one time bonus given to you and you used 81% of a 1 gig add on you purchased 😀 your current cycle you have 812 mb left

Re: Data Usage Riddle

x409 — Sun, 17 Jul 2022 15:15:08 GMT

Thanks hTideGnow !

Re: Data Usage Riddle

x409 — Sun, 17 Jul 2022 15:15:36 GMT

Thanks!

Re: Data Usage Riddle

x409 — Sun, 17 Jul 2022 15:16:09 GMT

Thank you!

Re: Data Usage Riddle

hairbag1 — Sun, 17 Jul 2022 15:32:31 GMT

@x409...

with use of visual aids..I think @hTideGnow was able to give you a clearer idea of what's going on and answer your question better.

If it was up to me...I'd award the SOLUTION to him. You can still do that.

Re: Data Usage Riddle

hTideGnow — Sun, 17 Jul 2022 15:37:26 GMT

No worry @hairbag1 🙂

We are happy as long as OP got helped