topic Re: points in Get Support

points

Carlyle62 — Sat, 16 Jul 2022 20:54:33 GMT

hoe do you transfer your points to take money off your bill

Re: points

dabr — Sat, 16 Jul 2022 21:07:28 GMT

@Carlyle62 Log into My Rewards page (same email/password login) and if you have 15 points available, there should be an option to redeem for points to be converted to an account credit.

Re: points

CountyDownIeUk — Sat, 16 Jul 2022 22:00:01 GMT

@dabr

If you have 15 points every month. Can you apply that to your account every month?

Reason I ask is the Telus points is very similar. But say if I use my points for a $50 credit to my Telus account I cannot do again until 12 months pass.

Re: points

dabr — Sat, 16 Jul 2022 22:06:38 GMT

@CountyDownIeUk As far as I know there's no restrictions with PM and once you have 15 points they can be redeemed.

Re: points

darlicious — Sat, 16 Jul 2022 23:13:43 GMT

@Carlyle62

Log into your rewards account. Go to the arrow at the top right hand side and click/tap on it for the drop down menu. Choose Catalogue. Scroll down to find the points rewards you want to redeem. Click/tap on the reward. It will tell you if you have enough points to redeem for the reward. Bill credits can take up to 48 hours to appear in your transaction history and available funds. Plan accordingly. If they do not appear within 48 hours contact customer support.