topic Re: Reuse SIM card? in Get Support

Reuse SIM card?

greg5 — Sat, 16 Jul 2022 14:20:19 GMT

I have a Public Mobile SIM card I last used in February/March 2022. I cancelled the service when I moved away. I'm back visiting and would like to start service again. I don't need to have the same number again, I just want to start up a new account. When I try to activate service I'm told to "Please enter a valid SIM number."

Is it not possible to reuse SIM cards?

Re: Reuse SIM card?

MrSpock — Sat, 16 Jul 2022 14:24:47 GMT

@greg5 Hi sorry when a Sim cards used and an account is closed that Sim is no longer useful

Re: Reuse SIM card?

hTideGnow — Sat, 16 Jul 2022 14:30:48 GMT

Hi @greg5 Sorry, sim cards are one time use only. Once it was activated 9nce, it cannot be used to activate another account

Just get a new sim card from Telus or Koodo store

Re: Reuse SIM card?

darlicious — Sat, 16 Jul 2022 14:32:13 GMT

@greg5

Well it depends when your last day of paid service was.....you may be at day 89 about to lose the account on day 90? Call 1 855 4PUBLIC and enter your 10 digit phone #. If you're told they cant find your phone # then the sim is toast. If it tells you your last day is tomorrow to top up then go get a voucher and call 611 from your phone or the above # again to load your pm voucher to reactivate your service.

Re: Reuse SIM card?

Yummy — Sat, 16 Jul 2022 14:33:39 GMT

No, you cannot reuse SIM card once account is cancelled and service discontinued.