topic Authorise auto deposit payment in Get Support

Authorise auto deposit payment

Urgent1 — Sat, 16 Jul 2022 13:17:54 GMT

Hello public mobile support team, trust my request finds you well. I just renew my credit card with the bank. I will appreciate your support in adding my new card to my account for auto deposit. Thank you in anticipation for your support!!

Re: Authorise auto deposit payment

Yummy — Sat, 16 Jul 2022 13:22:58 GMT

We are all customers like yourself here... No PM employees to answer your request.

You can update your CC info by yourself through self-serving account.

If you have issue very first time, try different browser. IF still have issues (and for some reason more and and more people have) contact agent immediately so they can assist you. If you try to update update CC info too many times unsuccessfully you might trigger CC fraud lock.

To contact CSA-agent, there are 2 methods:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

If ticketing does not work very first time, contact agent directly.

Re: Authorise auto deposit payment

softech — Sat, 16 Jul 2022 13:24:58 GMT

@Urgent1

you can do it yourself, just login to My Account, click on Payment tab , then clock Manage my payment method, and you can update your payment info there

Re: Authorise auto deposit payment

Urgent1 — Sat, 16 Jul 2022 13:29:09 GMT

Thanks for your quick response. Access deny to my self service account. I am troubleshooting , to no avail.