topic Account login in Get Support

Account login

Wheatengal — Sat, 16 Jul 2022 01:39:56 GMT

Not sure if it is just my setup but I have been trying to login to my account using the latest version of Chrome - all to no avail. It wouldn't let me off the login page. I finally tried Edge and got in with no problem. Just thought I'd pass this along in case others have the same problem.

Re: Account login

hTideGnow — Sat, 16 Jul 2022 01:42:08 GMT

HI @Wheatengal

you have been using the Chrome to access the old My Account

I notice since the coming of new My Account, the browser that used to login to the old one could have problem. I cleared cache and fixed it.

but yes, you are right to try another browser

Re: Account login

Timer — Sat, 16 Jul 2022 02:26:36 GMT

@Wheatengal

use one page inPrivate mode,