topic Re: password in Get Support

password

lukemckay — Fri, 15 Jul 2022 16:31:51 GMT

I had to change my password - new password does not work and keep locking me out. Any help?

Rashmi — Fri, 15 Jul 2022 16:51:28 GMT

This happened to me, reach out to one of the users with the PM badge and they can help you get access to your account again!

lukemckay — Fri, 15 Jul 2022 17:48:57 GMT

thx... do you know how to reach out to a user with the PM badge?

dabr — Fri, 15 Jul 2022 18:42:44 GMT

If that doesn't help, then send a private message to CS_Agent for a password reset here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Make sure to clear your browser cache/cookies and use incognito/privacy mode too.