Verification code not received

Gr8 — Fri, 15 Jul 2022 18:11:43 GMT

Tried to reset password but never received a verification code. Then attempted to submit a ticket for a callback but that too failed. Deep sigh 😞

Re: Verification code not received

hTideGnow — Fri, 15 Jul 2022 18:13:22 GMT

HI @Gr8

try again with submitting ticket to PM CS Agent, but follow what to type to get to ticket open screen quicker

at : https://publicmobile.ca/chatbot.

First type: "Forgot log in information"
Then Click "Contact Us"
Finally Click "Click here to submit a ticket"
you will then direct to another page to open ticket.

Once ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM's CS Agent

If you have problems submitting a ticket, you can also send a private message to the CS Agent (but this can take longer):

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Verification code not received

Timer — Fri, 15 Jul 2022 20:08:26 GMT

@Gr8

there a option can getting by email tried

topic Re: Verification code not received in Get Support

Verification code not received

Re: Verification code not received

Re: Verification code not received