topic Re: My account in Get Support

My account

MP14 — Thu, 14 Jul 2022 19:50:10 GMT

how do I use my self serve account?

Re: My account

Timer — Thu, 14 Jul 2022 19:54:59 GMT

@MP14

try to get verification code by email
and when you press the 6 digit number and not press anything

just wait a 3 second automatically be login

and you will see full info about your account

Re: My account

dabr — Thu, 14 Jul 2022 19:55:41 GMT

@MP14 You can add a payment card (Visa Debit/CC) and set up "pre-authorized payments" which will take the payment for your plan at your next renewal. Also to purchase add-ons for domestic or roaming (US) use. Also you get to view your phone service usage.

Re: My account

popping — Thu, 14 Jul 2022 19:57:11 GMT

@MP14

https://telusidentity.telus.com/

Use your email address and the password which you provided during activation to login your new self-serve account.

The first page will show you the plan and add-ons you have.

Re: My account

shimdog — Thu, 14 Jul 2022 21:59:26 GMT

Can you further clarify your question? What part of the self serve account are you having trouble with?

Re: My account

hTideGnow — Thu, 14 Jul 2022 22:01:18 GMT

HI @MP14

Just login.

It would then send an security code to your email

Check your email for the 6 digits code. Just enter the 6 digits, you don't even need to hit Enter, wait could seconds and it will bring you in to My Account

There you go, a new model looking My Account