topic Re: need help please in Get Support

need help please

danieladicu — Thu, 14 Jul 2022 12:13:39 GMT

i have not received any phone calls in a while, i think something is wrong with my phone,

RossN — Thu, 14 Jul 2022 12:29:43 GMT

@danieladicu hi does anything else work,texting , data? what plan are you on ?

MrSpock — Thu, 14 Jul 2022 12:34:05 GMT

@danieladicu wrote:
i have not received any phone calls in a while, i think something is wrong with my phone,

@danieladicu hi do your calls go to voicemail, is do not disturb enabled? can you make outgoing calls

Dunkman — Thu, 14 Jul 2022 12:56:38 GMT

Is your account status active versus suspended?

You can also try your SIM card in another working phone. That would help determine whether phone issue versus PM service problem