topic Re: MMS not working in Get Support

MMS not working

purpleman — Thu, 14 Jul 2022 05:15:10 GMT

I just bought a new phone - Samsung S22 ultra and I can't send or received MMS messages. The MMS messages say I have sent them but people are not receiving them. Regular SMS is working. Please help.

Erin

Re: MMS not working

Timer — Thu, 14 Jul 2022 05:36:51 GMT

@purpleman

turn on your mobile data to go through MMS

Re: MMS not working

purpleman — Thu, 14 Jul 2022 06:54:03 GMT

My data is on.

Re: MMS not working

cellphoneuser1 — Thu, 14 Jul 2022 07:33:44 GMT

@Timer wrote:
@purpleman
turn on your mobile data to go through MMS

Purpleman says they were sent. How can they semd if data was off?

Re: MMS not working

cellphoneuser1 — Thu, 14 Jul 2022 07:35:07 GMT

@purpleman wrote:
I just bought a new phone - Samsung S22 ultra and I can't send or received MMS messages. The MMS messages say I have sent them but people are not receiving them. Regular SMS is working. Please help.

Erin

Send MMS to someone else or to your number. If they're received, the other people might have issue with their service.

Re: MMS not working

purpleman — Thu, 14 Jul 2022 07:43:22 GMT

I have done this with a couple friends. No one is getting my MMS messages. I have data turned on. I've rebooted my phone, reset the network a couple times. MMS is still not working. I can send photos via what's app. I have also tried a different texting app and it doesn't work either.

Re: MMS not working

darlicious — Thu, 14 Jul 2022 08:22:50 GMT

@purpleman

Check your network operator. Check your APN (see below). You may need to reset your network settings.

Name

Mobile Internet

APN

sp.mb.com

Proxy

Not set

Port

Not set

Username

Not set

Password

Not set

Server

Not set

MMSC

http://aliasredirect/proxy/mb/mmsc

MMS proxy

mmscproxy.mobility.ca

MMS port

8799

MCC

302

MNC

220

Authentication type

Not set

APN type

default,mms,agps,supl,fota,hipri

APN protocol

IPv4

APN roaming protocol

IPv4

APN enable/disable

APN enabled

Bearer

Unspecified

MVNO type

GID

MVNO value

4D4F

Re: MMS not working

purpleman — Thu, 14 Jul 2022 08:47:39 GMT

Thanks so much for helping. I've tried this and it still doesn't work. The only setting I'm not able to get like you suggested is the APN type. Here are my choices

Here are my settings:

Re: MMS not working

darlicious — Thu, 14 Jul 2022 10:43:13 GMT

@purpleman

Try Internet+mms or Internet+mms+dun

There is no option for you to enter your own values?

Edit:

Weird your screen is different than the guide. Try resetting to default and then edit if necessary.

https://www.helpforsmartphone.com/public/en/samsung/galaxy-s22-ultra-5g/android-12/guides/22/Set-up-Internet-Samsung-Galaxy-S22-Ultra-5G

Re: MMS not working

dust2dust — Thu, 14 Jul 2022 14:33:03 GMT

aliasredirect.net

Re: MMS not working

Tabitha17 — Thu, 14 Jul 2022 15:23:39 GMT

This started happening to me same day as Roger's outage, I've tried all the fixes and thinking it might be a telus or public mobile issue as their new website doesnt work either most of the time. All plans come w unlimited text etc so wouldn't be that

Re: MMS not working

purpleman — Thu, 14 Jul 2022 16:32:59 GMT

Changed that and still doesn't work

Re: MMS not working

purpleman — Thu, 14 Jul 2022 16:34:27 GMT

Tried bothInternet+mms or Internet+mms+dun

Doesn't work and I can't manually change default settings. I can only add new network to make my own configuration. Still not working! Ahhh

Re: MMS not working

dust2dust — Thu, 14 Jul 2022 16:35:50 GMT

Did you save it and then go in and out of airplane mode to reset the connection?

Re: MMS not working

darlicious — Thu, 14 Jul 2022 16:45:20 GMT

@purpleman

You could always ask for a CSA to send you a configuration file.

Re: MMS not working

purpleman — Thu, 14 Jul 2022 16:46:33 GMT

yes. still doesn't work

Re: MMS not working

hTideGnow — Thu, 14 Jul 2022 16:50:46 GMT

HI @purpleman

you updated the line yet?

MMSC: http://aliasredirect.net/proxy/mb/mmsc

and why your APN type is using + but mine use comma

APN Type: default,supl,mms,agps,supl,fota,hipri

and your APN profile name now is Public Mobile 2. Did you select that one to use?

Re: MMS not working

dust2dust — Thu, 14 Jul 2022 16:50:56 GMT

Just for certainty...you typed the whole thing in, right? Save, airplane mode, maybe even full restart. You have that APN as the selected active one too?

http://aliasredirect.net/proxy/mb/mmsc

Re: MMS not working

purpleman — Sun, 24 Jul 2022 22:46:33 GMT

apologies- just found a setting in my messaging app that was over riding APNs. I turned it off and now it works. Thanks for all the help!!!

(operator error uncovered by the operator 🤣 .... Luddite)

Re: MMS not working

dust2dust — Thu, 14 Jul 2022 17:13:55 GMT

Great news. For all future readers please do share what that setting was.