topic i try to post a link in Community is not posting why in Get Support

in Community all member is not support Agent

Timer — Tue, 12 Jul 2022 23:33:04 GMT

Re: in Community all member is not support Agent

esjliv — Tue, 12 Jul 2022 23:43:02 GMT

Who are you telling @Timer ? Just in general, then okay, right.

Community is where other member and customers post and help out one another.

Public Mobile Representatives customer support agents (CSA) can be contacted (privately) by either two methods, found here:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

Re: in Community all member is not support Agent

Timer — Tue, 12 Jul 2022 23:48:07 GMT

i try to post a link is not posting why

when i did read it at the top Get Help
and i Go straight to our .Help Articles index,
and there i see Customer Support and link and when i take it i can't post it to

i try to post a link in Community is not posting why

Timer — Tue, 12 Jul 2022 23:56:05 GMT

when i did reading at the top Get Help
and i Go straight to our Help Articles index,
and there i search and can't get any link to post it why
what is wrong

Re: in Community all member is not support Agent

softech — Tue, 12 Jul 2022 23:56:36 GMT

@Timer which link was that you took it but can't post to it?

and you have a question for PM support? Maybe you can share and we can help

Re: i try to post a link in Community is not posting why

MrSpock — Tue, 12 Jul 2022 23:58:30 GMT

@Timer you broke it now you have to pay for it 🤣

Re: in Community all member is not support Agent

Timer — Tue, 12 Jul 2022 23:59:47 GMT

for other member when i try to help to bring that link for

contact to CS_Agent

is can't post and is not showing when i post why

Re: i try to post a link in Community is not posting why

dust2dust — Wed, 13 Jul 2022 00:00:16 GMT

You seem to wandering into Internet 101. Can you provide us some images so we can see what you mean. Each image as you step down.

When you hover over a link you can right-mouse and copy that link. Then open a new tab and paste it in the address bar and see if it takes you to where you intended. Then you can paste that link in a reply.

Re: i try to post a link in Community is not posting why

Timer — Wed, 13 Jul 2022 00:04:39 GMT

i take a copy for any link there and when i paste and post it is that post will not showing in community i don't know where is going

Re: i try to post a link in Community is not posting why

dust2dust — Wed, 13 Jul 2022 00:09:50 GMT

This is for my Firefox on Windows 10.

Right mouse on the link. Then click copy.

https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/242827

Re: i try to post a link in Community is not posting why

Timer — Wed, 13 Jul 2022 00:15:38 GMT

i did your name a copy when i post in here is not showing

Re: i try to post a link in Community is not posting why

dust2dust — Wed, 13 Jul 2022 00:21:14 GMT

You know how to copy - paste right?

Copy the content then paste it in. I didn't include the obvious paste part earlier. Apparently I should have. I pasted in your url.

There are a couple ways to do that in Windows.

I go between the right mouse and ctrl-V all the time.

if those Agents from customer support

Timer — Wed, 13 Jul 2022 00:25:47 GMT

why those agents not posting to answer any question in Community

how we know other member they are is given right information

Re: if those Agents from customer support

dust2dust — Wed, 13 Jul 2022 00:27:32 GMT

When it works. And they get bravos. And they get solutions. And they get thanks.

If agents were on here all the time there would be no point in us being here. Which would you rather?

Re: i try to post a link in Community is not posting why

Timer — Wed, 13 Jul 2022 00:30:27 GMT

i did but the poster is not showing with any link but without any link is showing in here

why i don't know

Re: i try to post a link in Community is not posting why

Timer — Wed, 13 Jul 2022 00:36:45 GMT

what you mean by that

Re: if those Agents from customer support

BKNS27 — Wed, 13 Jul 2022 00:39:00 GMT

@Timer

If CS_Agent was on this Community then we will not get any Rewards. The main objective of this Community is for members lower their monthly bill if you have enough Bravos and Solutions to question asked.

Re: i try to post a link in Community is not posting why

hTideGnow — Wed, 13 Jul 2022 00:41:00 GMT

@Timer wrote:
what you mean by that

I meant..

Welcome to the Community @Timer !!!

Re: if those Agents from customer support

Timer — Wed, 13 Jul 2022 00:42:02 GMT

but how to bring right information to help customer and when go at the top Get Help is there a lot information but some other member say to me is general but it's confusing

Re: if those Agents from customer support

Timer — Wed, 13 Jul 2022 00:43:58 GMT

so the Community Rewards is worth it for 30 day