topic Re: Rewards page is not working in Get Support

Rewards page is not working

halifmike — Wed, 13 Jul 2022 17:49:37 GMT

Re: Rewards page is not working

Timer — Wed, 13 Jul 2022 17:50:48 GMT

do clear cache and cookies and use inPrivate mode

Re: Rewards page is not working

Meow — Wed, 13 Jul 2022 17:51:05 GMT

It works but you have to be patient and try few different browsers until you get through.

Re: Rewards page is not working

dabr — Wed, 13 Jul 2022 18:01:26 GMT

@halifmike Yeah, it seems like a lot of the pages are in bit of a flux. I was able to get the plans page a little while ago and now it's unavailable. There's probably too much traffic because of the change to plans and self serve account. Just be patient and try again later.

Re: Rewards page is not working

nichngeles — Wed, 13 Jul 2022 18:56:02 GMT

I had the same issue and clearing cookies for the site cleared it. You can clear the cookies for just the site specifically by clicking the "i" in the top left corner, selecting each of the cookies, and then removing them.

Re: Rewards page is not working

hTideGnow — Wed, 13 Jul 2022 18:57:51 GMT

HI @halifmike @nichngeles Usually Incognito mode or try on another device is the best way to resolve the problem

Try it

Re: Rewards page is not working

char-el18 — Wed, 13 Jul 2022 19:50:41 GMT

I had to do this a few times but it finally worked for me!