topic Re: Understanding Account page in Get Support

Understanding Account page

BigTree — Wed, 13 Jul 2022 16:38:14 GMT

I have a query about my Account page....specifically the column Add-on usage. There are a number of circular graphs indicating usage/available. Like 1GB Promos (data), 2GB Holiday giveaway.2GB one-time data Bonus etc. The Bonus is the only one showing any usage. Does that mean all the other Promo/Holiday Giveaway etc are still available for use? Do they expire?

Thanks!

Re: Understanding Account page

dust2dust — Wed, 13 Jul 2022 16:40:51 GMT

They do not expire. If you see a solid red circle then that is an add-on you used to have that has been all used up. I think I quite like that new feature.

Re: Understanding Account page

softech — Wed, 13 Jul 2022 16:41:46 GMT

@BigTree If you see 0.0%, that mean you have not used any of those yet. And yes, they are still available

Re: Understanding Account page

BigTree — Wed, 13 Jul 2022 18:41:14 GMT

Thanks for the prompt replies...you folks are the best! We are getting ready for a road trip across western Canada and it doesn't look like I will have to get a different pan to add data.