topic Re: Switching to 4g - Payment does not account for rewards in Get Support

Switching to 4g - Payment does not account for rewards

Lukedurward — Wed, 13 Jul 2022 14:51:00 GMT

Im upgrading to the 4G plan but when I go to checkout and cows the full price and not with the rewards I have.

Will they be applied after I complete the payment?

Re: Switching to 4g - Payment does not account for rewards

MrSpock — Wed, 13 Jul 2022 14:52:24 GMT

@Lukedurward hi when you change plans the rewards are not added until next time

Re: Switching to 4g - Payment does not account for rewards

Lukedurward — Wed, 13 Jul 2022 14:53:24 GMT

So I have to pay full price for the first month? That seems silly.

Re: Switching to 4g - Payment does not account for rewards

Kristowhy — Wed, 13 Jul 2022 15:42:00 GMT

When I joined PM last year (before the rewards system changed), my first month I had to pay the full price, then I received the auto-pay discount for that first month in the next month cycle.

I suspect this is what happens here if you manually do a plan change NOW instead of letting it happen when the plan renews.

Re: Switching to 4g - Payment does not account for rewards

Francis_C — Wed, 13 Jul 2022 16:40:58 GMT

What kind of reward are you talking about?

1.Annual loyalty reward $1 / year?

2. Autopay $2 / month

3. referral $1 / per friend?

Re: Switching to 4g - Payment does not account for rewards

Lukedurward — Wed, 13 Jul 2022 20:07:03 GMT

Yes exactly