topic Re: New 4g plans in Get Support

New 4g plans

devbar74 — Wed, 13 Jul 2022 15:19:27 GMT

Will the new 4g plans be able to connect to 4g only towers?

Re: New 4g plans

hairbag1 — Wed, 13 Jul 2022 15:25:40 GMT

"4g only towers" ...not sure if there is such a critter right now. Your PM service is LTE...so you should be good.

Re: New 4g plans

RossN — Wed, 13 Jul 2022 15:27:25 GMT

@devbar74 you needn't worry about that all towers should be able to handle your 4g

Re: New 4g plans

Kristowhy — Wed, 13 Jul 2022 15:33:30 GMT

@devbar74 wrote:
Will the new 4g plans be able to connect to 4g only towers?

PM service is all on the 4G LTE network. The 3G plans are just throttled to 3Mbps up/down and the 4G plans are capped at 100Mbps up/down. This is for mobile data.

For voice calls, presently PM uses the 3G HSPA network for this and your phone automatically switches to use that.

Re: New 4g plans

Viper33 — Wed, 13 Jul 2022 15:45:42 GMT

For the past few months all calls and signals complete are being dropped on a very specific stretch along 427 / Gardiner highways in Toronto - our daily commute. Chat agent said upgrading to the 4G plans would fix this problem which never existed in previous years. Is there any information on this?

Re: New 4g plans

devbar74 — Wed, 13 Jul 2022 15:47:01 GMT

Yes I know that. I am wondering if the new 4g plan will be able to connect to 4g voice towers.

Re: New 4g plans

Viper33 — Wed, 13 Jul 2022 15:48:47 GMT

in the same boat as you. hopefully we can get some answers.

Re: New 4g plans

hairbag1 — Wed, 13 Jul 2022 15:51:45 GMT

@devbar74 wrote:
Yes I know that. I am wondering if the new 4g plan will be able to connect to 4g voice towers.

Definitely...yes.

Re: New 4g plans

devbar74 — Wed, 13 Jul 2022 15:53:36 GMT

So I will be able to talk on 4g voice towers?

Re: New 4g plans

computergeek541 — Wed, 13 Jul 2022 16:03:11 GMT

@devbar74

No voice calls on the LTE network as Public Mobile doesn't support VoLTE