topic Re: Unlimited incoming calls in Get Support

Unlimited incoming calls

marcnoel — Wed, 13 Jul 2022 14:54:40 GMT

Good morning.

I see the new site and account changes. The $ 15.00 plan no longer says "Unlimited incoming calls." My account doesn’t say that I have unlimited incoming calls anymore, even though I've had the plan for several years now. Do I still have that (grandfathered in), but it's not visible, or do I now have to monitor my call usage?

Re: Unlimited incoming calls

softech — Wed, 13 Jul 2022 14:58:37 GMT

@marcnoel

I think it is just an error on the site. PM just updated the My Account today and I don't think they changed any of our current plan

I checked the Plan change page, the $15 still showing unlimited incoming calls. So, no worry

Re: Unlimited incoming calls

Meow — Wed, 13 Jul 2022 15:00:28 GMT

None of plans explicitly mention unlimited incoming calls thus I assume unlimited incoming calls are default for all plans.

I hope, and would like to hear clarification, that $15 Plan still has unlimited incoming calls.

Re: Unlimited incoming calls

marcnoel — Wed, 13 Jul 2022 15:19:59 GMT

Ah. I didn't think to look at that. I shall pursue it, post-haste. Thank you.

Re: Unlimited incoming calls

HopePearl — Wed, 13 Jul 2022 15:23:37 GMT

I will be doing the same! Lol

Re: Unlimited incoming calls

marcnoel — Wed, 13 Jul 2022 15:27:49 GMT

I don't get the same Plan Change page you showed. Mine is the updated one, which shows only the new plan details (nothing about unlimited incoming calls).

Re: Unlimited incoming calls

softech — Wed, 13 Jul 2022 15:31:23 GMT

@marcnoel No worry, the unlimited incoming is still there. The My Account change and the introduction of the "new" 3G and 4G plan would not affect your old plan

I am pretty sure just the new site not set up completely yet.

If you want the peace of mind , you can open ticket with PM Support to confirm

Re: Unlimited incoming calls

webhead888 — Wed, 13 Jul 2022 16:28:11 GMT

I logged in to my Account and don't see the "Unlimited Incoming Calls" listed on my $15 Plan.

I've been with PM for 3 Years now.

Hopefully it's a System "Glitch"

Re: Unlimited incoming calls

marcnoel — Wed, 13 Jul 2022 17:06:35 GMT

Thanks to everyone for their replies and help.