https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-out/m-p/843068#M568937 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/242714">@teran_dufour306</a>&nbsp;</P><P>hi it resets in 3 hours if you can’t get in contact a cs agent</P><DIV class=""><DIV class=""><DIV class=""><DIV class=""><DIV class=""><P><STRONG>1. you can open a ticket through Simon here</STRONG><SPAN>&nbsp;</SPAN><A href="https://publicmobile.ca/chatbot" target="_blank" rel="noopener noreferrer">https://publicmobile.ca/chatbot</A>.</P><P class="lia-indent-padding-left-30px"><FONT size="2">type&nbsp; request&nbsp; help with email and&nbsp; password&nbsp;</FONT></P><P><STRONG>2. alternatively you can private message them here</STRONG></P><P>&nbsp; &nbsp; &nbsp;&nbsp;<A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P><P><BR />check your community envelope for a reply</P></DIV></DIV></DIV></DIV></DIV> Mon, 11 Jul 2022 23:20:21 GMT RossN 2022-07-11T23:20:21Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-out/m-p/843061#M568930 <P>I'm locked out of my public mobile account, I need help&nbsp;</P> Mon, 11 Jul 2022 23:12:51 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-out/m-p/843061#M568930 teran_dufour306 2022-07-11T23:12:51Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-out/m-p/843068#M568937 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/242714">@teran_dufour306</a>&nbsp;</P><P>hi it resets in 3 hours if you can’t get in contact a cs agent</P><DIV class=""><DIV class=""><DIV class=""><DIV class=""><DIV class=""><P><STRONG>1. you can open a ticket through Simon here</STRONG><SPAN>&nbsp;</SPAN><A href="https://publicmobile.ca/chatbot" target="_blank" rel="noopener noreferrer">https://publicmobile.ca/chatbot</A>.</P><P class="lia-indent-padding-left-30px"><FONT size="2">type&nbsp; request&nbsp; help with email and&nbsp; password&nbsp;</FONT></P><P><STRONG>2. alternatively you can private message them here</STRONG></P><P>&nbsp; &nbsp; &nbsp;&nbsp;<A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P><P><BR />check your community envelope for a reply</P></DIV></DIV></DIV></DIV></DIV> Mon, 11 Jul 2022 23:20:21 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-out/m-p/843068#M568937 RossN 2022-07-11T23:20:21Z