topic Monthly Statement in Get Support

Monthly Statement

whamadeh1 — Mon, 11 Jul 2022 21:36:07 GMT

Looking for a statement that shows my street address associated with my cell #.

Re: Monthly Statement

softech — Mon, 11 Jul 2022 21:36:53 GMT

@whamadeh1 replied on your other thread:

https://productioncommunity.publicmobile.ca/t5/Get-Support/copy-of-monthly-statement/m-p/843007#M568886

Re: Monthly Statement

BKNS27 — Mon, 11 Jul 2022 21:49:30 GMT

@whamadeh1

You can login to your account and printout Plan Details that will show your name and cell number and printout My Profile that will show your name and address.

If you need an official receipt then contact a CS_Agent but it will take awhile for them to email you a PDF of the receipt.

Re: Monthly Statement

Meow — Mon, 11 Jul 2022 22:02:43 GMT

If you need official statement/bill from PM, contact agent

To contact CSA-agent, there are 2 methods:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

If ticketing does not work very first time, contact agent directly.

As explained by @AE_Collector:

https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Request-a-Receipt-for-your-Account-Charges-from-Public-Mobile/td-p/484048