topic Re: New points system in Get Support

New points system

brettster99 — Tue, 17 May 2022 17:42:31 GMT

I feel like this new system Is objectively worse then the old one and sometime in the future will force all legacy users to switch.

can someone tell me whats good about the points system excluding the flexibility of it?

Re: New points system

dabr — Tue, 17 May 2022 17:47:44 GMT

@brettster99 There isn't anything good about the new points system except, perhaps, if you want to purchase add-ons at a discounted price.

Just don't accidentally switch to the points system either as there's no going back, Unfortunately, for new customers there's no such choice.

Re: New points system

brettster99 — Tue, 17 May 2022 17:54:03 GMT

yeah that’s what I thought too. There is no way I am switching unless they force me too by getting rid of the old system for legacy customers. And at the point I might consider even switching to another provider.

Re: New points system

dabr — Tue, 17 May 2022 18:01:01 GMT

@brettster99 I think they might get quite the push back if they decided to force all of us on the old rewards system to make the switch. But if they do opt to do that in the future (perhaps another year or so?), then I think they're more likely to offer some goodies as a bribe first to get customers to voluntarily switch first.

Re: New points system

brettster99 — Tue, 17 May 2022 18:02:40 GMT

It would have to be very good IE. like 5G support 10GB add on for free and free service for like 6 months. And even then I am not sure I would take it.

Re: New points system

JL9 — Tue, 17 May 2022 18:02:58 GMT

Other than the discount on add ons, the only other good things are tickets for potential prizes (which are about as good of odds as the lottery and not transparent) and if you have a plan higher than 40, you would be getting more $$$ than the autopay reward of $2 plus you get points for any add ons you buy as well

Re: New points system

brettster99 — Tue, 17 May 2022 18:04:43 GMT

I am on the $25 plan so yeah probably not even worth the change to points system for loyalty for that

Re: $2 discount with auto pay ---Offered today ( June 7/2022)--- confused ----

softech — Tue, 07 Jun 2022 15:05:46 GMT

@Tsawwassen I have a feeling this $2 saving was based on the assumption you still have the old rewards. Since you migrated to the new one, I highly doubt that you will get it

Re: New points system

InternM001 — Mon, 11 Jul 2022 03:57:21 GMT

Does this mean that the usual holiday rewards will no longer be given? Will Public just stop giving old customers rewards cause of the new system? Unfortunately with the points system I can no longer recommend Public over other services like Lucky. It’s lost its edge. As it is, charging $10 for 1GB of 3G data was always kind of a rip off anyway. That tech is from the early 2000s! Guess that’s just a downside of living in Canada with our overpriced phone plans.

Re: New points system

dust2dust — Mon, 11 Jul 2022 04:00:25 GMT

@InternM001- Rewards or points have no relation to whether or not any freebies get handed out.