topic SIM Card activation in Get Support

SIM Card activation

H4ttieF1tz — Mon, 11 Jul 2022 06:00:27 GMT

I believe my Sim card has been activated as I received a text from public saying welcome and that I will receive email confirmation soon. Do I now replace my old SIM card with the new one from public, or wait until the email has been sent?

Re: SIM Card activation

MrSpock — Sun, 10 Jul 2022 19:02:18 GMT

@H4ttieF1tz hi are you porting a number? if so leave old sim in until you receive transfer request reply yes and then you can put your public sim in

Re: SIM Card activation

H4ttieF1tz — Sun, 10 Jul 2022 19:04:54 GMT

hello, I am porting a number and my old provider texted me asking for approval for the transfer which I did. So I can put my public SIM card in now?

Re: SIM Card activation

MrSpock — Sun, 10 Jul 2022 19:06:13 GMT

@H4ttieF1tz yes you can 😀

Re: SIM Card activation

softech — Sun, 10 Jul 2022 19:07:42 GMT

@H4ttieF1tz put your PM sim card into a phone. Test calling your number and see if PM sim rings

It might not ring right a way, no worry, porting could take another 2 hours after you replied YES. So, reboot your phone with the PM sim inside every 30 mins and try incoming calls again