topic Re: Emergency Calls Only in Get Support

Emergency Calls Only

Stickyjonz — Tue, 04 Jan 2022 19:36:14 GMT

Is anyone else experiencing an issue with their service today? I am suddenly not getting any reception. At all. My phone just says Emergency Calls Only.
My account is still saying Active.
My phone is a Moto G5 Plus.
I know it's not a hardware problem, just wondering if anyone else is experiencing an outage (especially so soon after the Aug 19 issues?

Re: Emergency Calls Only

ShawnC13 — Wed, 06 Sep 2017 16:15:00 GMT

@Stickyjonz, here is a site to see if Telus is down http://canadianoutages.com/status/telus I see there are some areas reporting issues are you in one of these areas?

Re: Emergency Calls Only

srlawren — Wed, 06 Sep 2017 18:13:42 GMT

@Stickyjonz dumb question but alwasy good to rule out: did you try rebooting? Any change?

Re: Emergency Calls Only

Stickyjonz — Wed, 06 Sep 2017 18:19:41 GMT

Yeah, I had tried that about 4 times. But I thought I would try again just recently, and things are back up, for now.

Re: Emergency Calls Only

echf — Wed, 06 Sep 2017 19:19:46 GMT

@ShawnC13 wrote:
@Stickyjonz, here is a site to see if Telus is down http://canadianoutages.com/status/telus I see there are some areas reporting issues are you in one of these areas?

Honestly I don't believe those tracker.

People like to report everything, and some are not related to the service provider (Telus).

The tracker is showing there is problem everyday with Telus.

In addition to that, given the data base (few hundred user?), it is not large enough to catch a district-wide problem.

So I really don't think this tracker is that useful

Re: Emergency Calls Only

voucherking — Thu, 07 Sep 2017 17:37:24 GMT

it is always 911 call only cuz public mobile SUX