topic Re: Call records in Get Support

Call records

mafordah — Fri, 08 Jul 2022 21:43:17 GMT

How do I get my call records

Re: Call records

computergeek541 — Fri, 08 Jul 2022 21:44:55 GMT

@mafordah wrote:
How do I get my call records

Details of recent activity can be found in the usage details section of your Self Serve account. You can log into your account at selfserve.publicmobile.ca.

Re: Call records

softech — Fri, 08 Jul 2022 21:45:02 GMT

@mafordah If you just want a list of who called you and who you called and how long, check the Usage log page:

https://selfserve.publicmobile.ca/Overview/viewUsageChangePlan/

You will see the calls details, you can filter by date, but do not trust the sorting. It loos sorted but it is not

https://selfserve.publicmobile.ca/Overview/viewUsageChangePlan/ . - . Sample screenshot only. Remember to hide real phone numbers

Re: Call records

mafordah — Fri, 08 Jul 2022 21:46:09 GMT

Thanks so much, Softech

Re: Call records

mafordah — Fri, 08 Jul 2022 21:52:07 GMT

@softech

usage history gives 90 days. Is there a way to go back say a year? Thanks

Re: Call records

computergeek541 — Fri, 08 Jul 2022 21:53:51 GMT

@mafordah wrote:
@softech
usage history gives 90 days. Is there a way to go back say a year? Thanks

Sorry, but the usage details don't go back that far.

Re: Call records

mafordah — Fri, 08 Jul 2022 21:54:28 GMT

Ok. Thanks