topic Re: Phone number in Get Support

Phone number

Adeline1 — Fri, 08 Jul 2022 16:09:29 GMT

I didn’t top up my account on the day I was supposed to. Now I can’t put minutes in my account cause my number isn’t making any calls and I couldn’t get the code on messeges.

Re: Phone number

will13am — Fri, 08 Jul 2022 16:20:13 GMT

@Adeline1 , are you not able to login to your self serve account to complete a top up and reactivation?

Re: Phone number

dust2dust — Fri, 08 Jul 2022 16:28:17 GMT

If you have a credit card registered and you have your 4 digit account pin then you can use 611 to pay. Or buy a voucher and not need the pin. Or use real time payments in a few stores.