topic Phone was stolen have no access to email profile or anything to reset it in Get Support

Phone was stolen have no access to email profile or anything to reset it

Ryyjamess1134 — Tue, 05 Jul 2022 05:05:38 GMT

Need help asap

Re: Phone was stolen have no access to email profile or anything to reset it

Ryyjamess1134 — Tue, 05 Jul 2022 05:06:46 GMT

My phone was stolen and I forgot my login I can't do anything what do I do

Re: Phone was stolen have no access to email profile or anything to reset it

darlicious — Tue, 05 Jul 2022 05:12:46 GMT

@Ryyjamess1134

Are you saying you forgot your password and cannot access your email without your phone so you cannot use the forgot email option? If so contact customer support and type "reset password - urgent lost phone" and "human" and follow the prompts to submit your ticket via SIMon.

If you stay online for awhile you may luck out and get late night service from a CSA rather than having to wait until morning.

To contact customer support : Submit a support ticket via SIMon the chat bot Click here

Or if you cannot submit a ticket via SIMon then Click here ....for additional member supplied info.

Re: Phone was stolen have no access to email profile or anything to reset it

BKNS27 — Tue, 05 Jul 2022 06:45:00 GMT

@Ryyjamess1134

Depending on the phone you have, you can login to iCloud account and you can track and delete your profile of your phone from your PC.

Same if you have a same Samsung phone.

Otherwise, you can contact the CS_Agent to help you login to you account and click on Lost/Stolen phone to stop PM service and Blacklist your phone.