topic Re: Refund phone in Get Support

Refund phone

vmjkang — Tue, 04 Jan 2022 09:55:44 GMT

Need to refund sertified phone

Re: Refund phone

Yummy — Thu, 16 Dec 2021 16:46:10 GMT

Read here: https://www.publicmobile.ca/en/on/get-help/articles/phone-warranty-returns-repairs

Re: Refund phone

HALIMACS — Thu, 16 Dec 2021 16:46:24 GMT

@vmjkang

If you are not satisfied, you can return your purchase for an exchange or refund, with the original sales receipt, within 30 days from purchase date if bought online. Click for more information regarding our return policies.

Re: Refund phone

Anonymous — Thu, 16 Dec 2021 17:04:42 GMT

@vmjkang

If you are not satisfied, you can return your purchase for an exchange or refund, with the original sales receipt, within 30 days from purchase date if bought online. Click here link, for more information regarding our return policies.

you need to Contact Customer Support Agent by CS_Agent,

Here’s How To Contact Customer Support Agent

you can send a private message to Customer Support Agent by Click Here link,

please include in your message,
phone number,
Email address,

Customer Support Agent by CS_Agent, will Response to your inbox by private message
During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:
- Monday to Sunday: 6 AM to 10 PM EST
- Note: Public Mobile No Support by phone call or Email.. only by CS_Agent, private message..
Check your private message inbox (click on the envelope top right of your screen)

Good Luck..

Re: Refund phone

hTideGnow — Thu, 16 Dec 2021 17:06:46 GMT

@vmjkang To return a phone for refund, open a ticket with PM

click on the Bubble on the lower right or directly at : https://publicmobile.ca/chatbot.
Follow these these to get to ticket open page quicker:

Type CPO phone
Click Return or Exchange a certfied pre-owned phone
Click Contact Us
Click Click here to submit a ticket
you will then direct to another page to open ticket.

After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM's CS Agent

Re: Refund phone

pkaraa — Thu, 16 Dec 2021 18:39:40 GMT

If you have bought phone from PM then 30 days is all you have got.. shipping days included.

Contact support agents and create a ticket asap.

Which phone ... whats wrong if I may ask.... can help others.

Re: Refund phone

computergeek541 — Thu, 16 Dec 2021 22:29:02 GMT