topic Re: Referral code in Get Support

Referral code

hannamjw2 — Mon, 04 Jul 2022 13:02:06 GMT

I have a referral code from a member and would like to add it to my account. I joined before getting the code - so not sure how to proceed.

Re: Referral code

RossN — Mon, 04 Jul 2022 13:04:03 GMT

@hannamjw2 hi you can ask a cs agent to add it

to contact a cs agent

1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.

type request email and new password

2. alternatively you can private message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

check your community envelope for a reply

Re: Referral code

MrSpock — Mon, 04 Jul 2022 13:07:49 GMT

you cancontact a customer service agent to open a ticket, to speak to a customer service agent Click here or if you are having issues with Simon you can send private message to a CS Agent here: https://bit.ly/2GGCJzH

Re: Referral code

JL9 — Mon, 04 Jul 2022 20:49:34 GMT

This happens a lot, if you have a valid one with an active account the CSA should be able to manually add it for you.