topic Re: Promo code in Get Support

Promo code

Crystal23 — Mon, 04 Jul 2022 12:33:44 GMT

Hi there,

we recently signed up for public mobile and had a promo code but it was not applied to our account. Can you apply it now?

thanks,

crystal

Re: Promo code

RossN — Mon, 04 Jul 2022 12:37:19 GMT

@Crystal23 hi what promo code and when did you activate?

Re: Promo code

Dunkman — Mon, 04 Jul 2022 12:58:08 GMT

@Crystal23

There was no advertised promo code recently on the Public mobile website. Some customers were using a facebook ad code. Not sure whether it is valid presently.

If there was a valid promo code, you could contact customer service agent:

You will need to contact customer service agent (CSA):

https://www.publicmobile.ca/en/on/chatbot

Type: unable to get a promo. Follow the prompts to submit ticket.

CSA may ask a few questions to verify account ownership and then should be able to help you. Response times can take a few hours. Check your private message inbox (envelope in upper right corner of website).

Re: Promo code

BKNS27 — Mon, 04 Jul 2022 16:45:48 GMT

@Crystal23

It normally takes 72 hours for PM to add your promo bonus to your account.

There are 2 FB promo code for 2gb bonus, you can use but you need to enter your email address plus a minimum $25 or $35 plan. You have to use the same email address while activating the SIM.

Which promo code did you use?

If you entered your email and used the promo code and it was not in your account in 72 hours…you need to contact a CS_Agent to add it into your account.