topic Re: Data and Services in the US in Get Support

Data and Services in the US

raymondzhou122 — Sat, 02 Jul 2022 20:35:41 GMT

Does anyone know if the service and data are good in the US (specifically New York)?

Re: Data and Services in the US

softech — Sat, 02 Jul 2022 20:39:33 GMT

@raymondzhou122 Data should be perfect for New York. PM partners with AT&T and T-Mobile.

Voice might have problem as US is taking down the 3G network, it might be hit or miss

Re: Data and Services in the US

MrSpock — Sat, 02 Jul 2022 20:38:33 GMT

@raymondzhou122 personaly I think the data may work but with the shutdown of 3g I wouldn't hold much faith in the talk working

Re: Data and Services in the US

raymondzhou122 — Sat, 02 Jul 2022 20:42:20 GMT

Are they replacing 3g with 5g?

Re: Data and Services in the US

RossN — Sat, 02 Jul 2022 20:42:30 GMT

@raymondzhou122 any amount of time there I would go with a local sim

Re: Data and Services in the US

raymondzhou122 — Sat, 02 Jul 2022 20:46:05 GMT

Does pm have local sim or would have to use a different companies services?

Re: Data and Services in the US

hairbag1 — Sat, 02 Jul 2022 20:47:14 GMT

@raymondzhou122...

consider getting a local sim and cheap plan in US.

With the elimination of 3G in US ...you won't have calling available to you with PM Roaming add-ons.

Re: Data and Services in the US

RossN — Sat, 02 Jul 2022 20:49:33 GMT

@raymondzhou122 you find one on amazon or pick one up in NY

Re: Data and Services in the US

softech — Sat, 02 Jul 2022 20:50:40 GMT

@raymondzhou122

>Are they replacing 3g with 5g?

5G is not the solution in this case, we need VoLTE and rumors say ut might come end of Sept

Re: Data and Services in the US

softech — Sat, 02 Jul 2022 20:51:47 GMT

@raymondzhou122

>Does pm have local sim or would have to use a different companies services?

different companies, check it when you are there. Many choices and good price

Re: Data and Services in the US

darlicious — Sat, 02 Jul 2022 22:40:26 GMT

@raymondzhou122

It depends on how long your trip to the US will be for and how you will need to use the service? Are you going as a tourist? Just needing basic services and some mobile data here and there when you cannot connect to free wifi? Or do you need a lot of data for your regular daily activities? Or are you there on business?

The current workaround for the loss of the 3G network affecting your ability to use voice services is to download a voip provider app such as textnow or fongo and choose a canadian phone number. Then upon departure or arrival in the US purchase a 10 day US Roaming Data add on ($20/1gb, $15/500mb, $10/250mb or redeem points if on that program ($)15pts/1gb, ($)10pts/500mb, ($)5pts/250mb).

Regardless you will always recieve incoming pm SMS on your phone. With US Roaming data you can send/recieve voice calls and SMS with your voip provider (fongo charges for outgoing texts). You will also be able to send/recieve MMS, RCS and iMessage. And of course you will have mobile data. If possible having the $15 plan in place while in the US makes it more affordable.

If your travel time in the US is close to or more than 30 days then a local sim card can make more sense. Forwarding you pm phone # to a voip app # before leaving Canada and removing the sim card so it does not connect to a US tower**and default your forwarding back to pm voicemail is paramount and/or leave it with a trusted friend or family member in case it needs to be reset.

Then depending on length of stay in the US you can choose from many local providers such as:

Tello - free text/100 min/$5 to $8/unlimited and 500mb/$9 or 1gb/$10 to $29/unlimited data) https://tello.com/buy/custom_plans?plan=unlimited-unlimited
T-Mobile - prepaid $10/1gb+1000 texts/min, Unlimited texts/min+$15/3gb, $25/6gb and $35/12gb https://prepaid.t-mobile.com/prepaid-plans/connect
Mint mobile - 90 day plans starting at $15/4gb to $30/unlimited data+ free calls/texts to Canada+Mexico (current promo all plans just $15/30 days or $45/90 days) https://www.mintmobile.com/plans/

**A member willing to test to confirm if call forwarding defaults back to voicemail if the pm sim card connects to a US tower w/4G LTE only would be awesome!!

Re: Data and Services in the US

Dunkman — Sun, 03 Jul 2022 04:15:59 GMT

@raymondzhou122

The issue with Public mobile US roaming at the present time is the decommissioning of 3G Networks in the USA. Public mobile uses AT&T and T mobile as their US partner carriers. AT&T already phased out 3G network earlier this year. T mobile 's date was July 1. It may take time for the different areas in USA to decommissioned.

According to Public mobile,

PM will have T mobile 2G network for US roaming.

Voice and SMS text will still work.

Data will work on LTE, but will switch over to 2G to make a call.

However, the quality of service will vary depending on the different coverage areas when roaming in the USA.

Public mobile is working on a long term solution, but that will take time.