topic Re: transferring number in Get Support

transferring number

aarondebow12 — Sat, 02 Jul 2022 21:35:53 GMT

im having a problem transferring my number

Re: transferring number

RossN — Sat, 02 Jul 2022 20:45:20 GMT

@aarondebow12 are coming or going? what kind of trouble, you need an active account

Re: transferring number

aarondebow12 — Sat, 02 Jul 2022 20:49:00 GMT

I’m coming a put in the Romeo number in wrong

Re: transferring number

aarondebow12 — Sat, 02 Jul 2022 20:49:13 GMT

Emei*

Re: transferring number

RossN — Sat, 02 Jul 2022 20:58:56 GMT

@aarondebow12 hi you must use account number not emei alsoleave old sim in to receive tranfer request,youmust reply yes within 90 minutes in order for transfer to take place

Re: transferring number

aarondebow12 — Sat, 02 Jul 2022 21:04:03 GMT

I got a msg form then saying I will get a phone call shorty but do u think it will actually happend

Re: transferring number

RossN — Sat, 02 Jul 2022 21:06:53 GMT

@aarondebow12 a call from who? is it a landline you are transfering?

Re: transferring number

aarondebow12 — Sat, 02 Jul 2022 21:07:38 GMT

a call form the public mobile team

Re: transferring number

RossN — Sat, 02 Jul 2022 21:10:38 GMT

@aarondebow12 no I don't believe so if you are coming from another service provider you would need a transfer request from them on their sim

Re: transferring number

softech — Sat, 02 Jul 2022 21:45:33 GMT

@aarondebow12 there is a number you can call to talk to live support, I will message you the number. Check your Community Inbox, envelope icon on top right