topic Re: Do add-ons expire? in Get Support

Do add-ons expire?

suezq72 — Sat, 02 Jul 2022 13:10:58 GMT

New here 🙂 I purchased a 1GB Data add on as I blew through the allocated data on my monthly plan - i won't use it all before the new month starts - my question is will the 1GB (or whatever is left of it) roll into the next month or does it expire?

Re: Do add-ons expire?

MrSpock — Sat, 02 Jul 2022 13:13:35 GMT

@suezq72 hi yes it rolls over until all used up it comes into effect after your regular allotment is used up

Re: Do add-ons expire?

softech — Sat, 02 Jul 2022 13:15:31 GMT

@suezq72 the 1GB add-on that you purchase has no expiry and all the left over will be roll over to the next cycle until used up

However, those data you got from your regular monthly cycle stay for that cycle only

Re: Do add-ons expire?

suezq72 — Sat, 02 Jul 2022 14:16:37 GMT

music to my ears - thanks everyone