topic Re: Wrong MEID number in Get Support

Wrong MEID number

Karlslj94 — Sat, 02 Jul 2022 03:42:23 GMT

I recently switched from Chatr to Public, and when activating I entered the wrong MEID number. My number won’t transfer until that number is corrected.
How do correct this?

Re: Wrong MEID number

softech — Sat, 02 Jul 2022 01:12:33 GMT

@Karlslj94 yes, you should have entered the account number instead of MEID or IMEI

I will message you a number to call to talk to live support to provide them the missing info. Please check your Community inbox, envelope icon on the top right

Re: Wrong MEID number

esjliv — Sat, 02 Jul 2022 01:20:47 GMT

@Karlslj94 submitting a ticket with CSA can fix you up. Public Mobile representatives (CSA) for help; click this link: to request the transfer of your number over to Public Mobile.

Re: Wrong MEID number

computergeek541 — Sat, 02 Jul 2022 03:43:36 GMT

@softech wrote:
@Karlslj94 yes, you should have entered the account number instead of MEID or IMEI

That is true, but IMEI would work fine if it's correct. Note that there are jno MEID used in Canada. Those have been gone since the CDMA shutdown.