topic NEED NEW PASSWORD in Get Support

NEED NEW PASSWORD

sha-2 — Tue, 04 Jan 2022 19:35:27 GMT

NEED NEW PASSWORD

MY EMAIL IS: xxxxxxxxxx@gmail.com...

Please help, my payment date is August 5th, 2017

Re: NEED NEW PASSWORD

ShawnC13 — Sat, 02 Sep 2017 17:55:26 GMT

@sha-2,

You will need to message a MOD for assistance, click on this link Moderator Team

to send a private message .

In your message please include:

* PM account email address

* SIM card number(if available)

* PM phone number

* Detailed explanation

Community Moderators are available from Mon-Thursday 9am(Eastern) to 9pm(Eastern) and Friday, Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)

More info on moderators: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452

Re: NEED NEW PASSWORD

sha-2 — Sat, 02 Sep 2017 17:57:18 GMT

thank you.

Re: NEED NEW PASSWORD

Luddite — Sat, 02 Sep 2017 20:20:51 GMT

@sha-2 If you have a credit card registered to your account, or vouchers, try dialing *611 to make a payment. While suspended you can only renew your current plan; to change your plan while suspended, you need moderrator assistance.

Re: NEED NEW PASSWORD

kentnleung — Sun, 03 Sep 2017 04:23:03 GMT

You'll need moderator help with this.

Click this Moderator_Team link to send a private message for assistance.