topic Re: Trouble Logging In in Get Support

Trouble Logging In

glai91 — Tue, 04 Jan 2022 19:35:14 GMT

Hello,

I am having trouble logging into my public mobile account. I have tried to reset my password but when the e-mail comes in, it keeps indicating that "Sorry, this page has a time limit which has expired. Please re-enter the old and new passwords and try again."

Can someone help me out with this?

Re: Trouble Logging In

koimr1 — Thu, 31 Aug 2017 22:10:04 GMT

Which browser are you using? You could try a different one or look into clearing your current browser's cache.

Another thing might be to use your browser's incognito or private mode (different browsers call it different things).

Re: Trouble Logging In

mimmo — Thu, 31 Aug 2017 22:16:02 GMT

Password reset doesn't work. You need to message the mods.

Re: Trouble Logging In

Luddite — Thu, 31 Aug 2017 23:52:30 GMT

@glai91 Click this: message to moderators to send a private message to the moderator team with your phone number and an explanation. Watch for the reply as account resets are time sensitive.