topic Re: Plan Details in Get Support

Plan Details

KIMPETRASSO — Wed, 29 Jun 2022 16:09:16 GMT

Hello,

I am unable to see my plan details online. I want to know if my account covers Unlimited Canada Wide calling?

Thank you.

Re: Plan Details

iliketotalk — Wed, 29 Jun 2022 16:21:11 GMT

@KIMPETRASSO Hi 25 dollar plans and above are unlimited calling

Re: Plan Details

KIMPETRASSO — Wed, 29 Jun 2022 16:34:54 GMT

I cannot see what plan I am on. I believe my plan is $60 for every 2 months?

Re: Plan Details

CountyDownIeUk — Wed, 29 Jun 2022 17:26:30 GMT

Click Account Details

Re: Plan Details

dabr — Wed, 29 Jun 2022 18:41:49 GMT

@KIMPETRASSO Not sure what you mean about paying $60 every two months? All current plans are on 30 day payment cycles, unless you're on a grandfathered 90 day payment plan which were discontinued couple of years ago?

Your plan details can be viewed by clicking Plan Details under Account Status/My Plan near the top left of overview page in your self serve account.

Re: Plan Details

hTideGnow — Wed, 29 Jun 2022 18:51:49 GMT

HI @KIMPETRASSO you plan is likely every 30 days. Some very old plans can be every 90 days. But if you joined last couple years, it would be every 30 days

Also Provincial calling was just offered for couple months last year. If you joined this year, then for sure Canada-Wide calling

If you have trouble access the Plan details page, try different browser , like Edge or Firefox, or use Incognito mode or you can clear cache.