topic Re: Not working in Get Support

Not working

Seanfranks — Mon, 27 Jun 2022 19:27:22 GMT

Phns still not working for data and texted Phn me plz xxxxxxxxxxxxxxxxx

Re: Not working

MrSpock — Mon, 27 Jun 2022 18:58:35 GMT

@Seanfranks Hi I see you’ve been having issues for a few days now please contact the customer service agent you can open a ticket, to speak to a customer service agent Click here or if you are having issues with Simon you can send private message to a CS Agent here: https://bit.ly/2GGCJzH

Re: Not working

softech — Mon, 27 Jun 2022 18:59:26 GMT

@Seanfranks Can you provide us more information?

Does the phone show any error? NO SIM? SIM no provisioned? No Network?

did you login to My Account and confirm if your account status is Active? or Suspended? Maybe it was a missed payment or Autopay failure?

Re: Not working

iliketotalk — Mon, 27 Jun 2022 19:08:27 GMT

@Seanfranks Hello you are on a community forum with other customers like you no one is going to phone you, All help is on line , you must either tell us your issue and maybe we can help or contact a customer service agent as suggested above