topic Re: Public Mobile Payment Texts in Get Support

Public Mobile Payment Texts

RexBuck — Sat, 25 Jun 2022 19:22:25 GMT

I receive numerous text messages from Public Mobile that a payment is coming due and a payment has been made and bonus' have been applied. Since I am on AutoPay, I really only want to be notified if my account is unpaid. Is there a way to get rid of these notifications?

Re: Public Mobile Payment Texts

softech — Sat, 25 Jun 2022 19:27:06 GMT

@RexBuck sorry, you cannot opt out any if those text

However, you can add 611 to your contact and then use silent notification for that particular contact. in this case, it won't alert you but your can always go back and check later

Re: Public Mobile Payment Texts

iliketotalk — Sat, 25 Jun 2022 19:26:21 GMT

@RexBuck Hello if you turn off notifications you will miss unpaid ones also

Re: Public Mobile Payment Texts

esjliv — Sat, 25 Jun 2022 19:25:19 GMT

@RexBuck - we all get these. And yes, you could block messages from 611, but I would not recommend it.

You may miss promo offers, or what if your card is coming expired, or what if you have an autopay failure...etc...

I know the noises can be annoying, but there is a fix for this. You can select the contact (from 611) in your messages app, and go to the settings of that contact, then select notifications. Then silence them. Done, easy and so much quieter. 😀